SERVICE & Support

helpdesk

We support your production process in every 
possible way, 24 hours a day, 365 days a year. 

How we support you

1   — Service Helpdesk 24/7 for telephone or on-site support and remote diagnostics.
2   — Quick response times and first-line support for machine or operational issues.
3   — Service engineers who resolve problems in the shortest possible time to prevent unnecessary downtime
4   — Access via modem connection (if installed) to gather status information and troubleshoot issues through the PLC system for immediate diagnosis and resolution.

At Rademaker, we support your production around the clock. 24 hours a day, 365 days a year.


Crafting the perfect product involves many different techniques. That’s why your chosen production process is our top priority. Our commitment goes far beyond equipment delivery and installation. We offer a full range of services to cover all system- and process-related issues throughou the entire operational life of your machinery, as well as support in training, development and testing

SERVICES & Support

OPTIMIZING YOUR PRODUCTION IS
OUR PRIORITY

RTC

Rademaker Technology Centre

Upgrades & Optimizing

Customer Training

Rademaker Academy

Consultancy

Spare Parts

Helpdesk

System integration

At the Rademaker Technology Centre (RTC), your product ideas come to life. This is where innovative concepts are developed and tested, and where they evolve into fully operational Rademaker production lines.

Boost your line’s performance and extend its lifespan with our system upgrades. We replace outdated components with the latest technologies and test everything with your products. This ensures your equipment stays reliable and future-proof.

Boost skills and knowledge with training from the Rademaker Academy. We help your team operate and maintain equipment more effectively

Are you looking to improve production efficiency, solve product challenges, or develop new bakery concepts? Our consultants work side by side with your team to achieve the best possible results.

Ensure consistent performance with high-quality spare parts from Rademaker. Our service packages reduce downtime and support efficient, reliable production. We help you select the right parts based on your daily needs and system requirements.

Service Helpdesk 24/7 for telephone or on-site support and remote diagnostics

Discover how Rademaker connects technology and expertise to create seamless, fully integrated bakery production lines that maximize efficiency and performance

CREATE THE CROISSANT THAT FITS YOUR VISION

Industrial Croissant Line

Got questions? Get in touch!

get in touch

Get in touch

Get in touch